Terms & Conditions

hdlfeel.com is owned and operated by FAAN AL KHUBRA GENERAL TRADING L.L.C, a company registered in Dubai, United Arab Emirates.

Welcome to HDL. By accessing or using our website hdlfeel.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

  • These Terms & Conditions apply to all users of the website, including browsers, customers, and purchasers.

  • By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.

  • HDL reserves the right to update or modify these terms at any time without prior notice.

2. Products & Services

  • HDL specializes in keyboards and mice only.

  • All product descriptions, specifications, images, and prices are provided for informational purposes and may be updated without notice.

  • We make every effort to display accurate product information; however, minor variations may occur.

3. Pricing & Payments

  • All prices listed on the website are in AED, unless stated otherwise.

  • HDL reserves the right to change product prices at any time without prior notice.

  • Payments must be completed in full before orders are processed and shipped.

4. Orders & Acceptance

  • Placing an order does not guarantee acceptance.

  • HDL reserves the right to cancel or refuse any order for reasons including product availability, pricing errors, or suspected fraud.

  • If an order is cancelled, any payment received will be refunded in full.

5. Shipping

  • HDL offers free shipping within the UAE.

  • Delivery timelines provided are estimates and may vary due to external factors.

  • HDL is not responsible for delays caused by courier services or incorrect delivery information provided by the customer.

6. Returns & Refunds

  • Returns and refunds are governed by our Returns & Refund Policy, which forms part of these Terms & Conditions.

  • Please review the policy before making a purchase.

7. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the property of HDL.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

8. User Responsibilities

  • You agree not to misuse the website or engage in any activity that may harm, disrupt, or interfere with its functionality.

  • Providing false or misleading information is prohibited.

9. Limitation of Liability

  • HDL shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

  • Our liability, if any, shall be limited to the value of the product purchased.

10. Governing Law

  • These Terms & Conditions are governed by and interpreted in accordance with the laws of the United Arab Emirates.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us at:
📧 support@hdlfeel.com